The contract certainty project began in December 2004 with an FSA challenge to the UK insurance industry to end the "deal now detail later culture". The industry took steps to improve way it develops and agrees contracts ensuring that the Insured has greater certainty over what it has bought and the Insurer greater certainty over what it has committed to.
Contract certainty has brought operational improvements across the industry, reducing risk and improving service. Contract certainty applies to general insurance contracts either entered into by an FSA-regulated insurer, or effected through an FSA-regulated intermediary. Contract certainty is achieved by the complete and final agreement of all terms between the insured and insurer at the time that they enter into the contract, with contract documentation provided promptly thereafter.
Contract Certainty Guidance papers
The links below provide access to the guidance published to assist the industry in achieving contract certainty. This guidance has been refreshed in October 2012, to reflect changes in regulatory structures and to tidy up minor inconsistencies. There are no substantive changes to the principles, guidance or model checklist material.
Further documentation relating to Contract Certainty, including legacy items, can be found on the left hand menu under Featured Documents.
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Property and Casualty business is now live on PPL. Read more here
The London Market Group (LMG) today announced the launch of its first ever campaign to promote London as the world’s insurance hub, providing buyers with a clear case for coming to London for solutions to the risks they face. Read more here
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