Making the London Market an easier place to do business


The London Market Target Operating Model (LM TOM) programme is making London more accessible to our customers and providing more efficient and cost-effective services that better meet their needs.

The LM TOM Steering Board has prioritised the below Solutions for 2018 which were developed in close collaboration with the London Market.

They are designed to replace administrative, paper-based processes with more efficient and transparent systems across the entire market process, while retaining the expertise and face-to-face, strong relationships that the London Market is renowned and respected for.

Placing Platform Limited (PPL)
Structured Data Capture (SDC)
Central Services Refresh Programme (CSRP)
Delegated Authority (DA)
Data Integration (DI)

The LM TOM Blueprint, which defines the overall programme, was launched in July 2016 and recently refreshed. For further information on the Blueprint please click here:

To find out more about the LM TOM programme please click here:

Latest Content

First PPL adoption table published as strong performance continues

The Board of PPL today released the market wide data for risks placed electronically during the third quarter of 2018. Read more here

Contract signed for next wave of delegated authority tools

Press Release

PPL completes the class roll out with treaty reinsurance go live

Press Release

Over 50% of the market signs up as new platform goes live, making London easier to access for coverholders

Full Press Release

Target Operating Model launches tools to make access to solutions easier

Press Release - here

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