Making the London Market an easier place to do business


The London Market Target Operating Model (LM TOM) programme is making London more accessible to our customers and providing more efficient and cost-effective services that better meet their needs.

The LM TOM Steering Board has prioritised the below Solutions for 2018 which were developed in close collaboration with the London Market.

They are designed to replace administrative, paper-based processes with more efficient and transparent systems across the entire market process, while retaining the expertise and face-to-face, strong relationships that the London Market is renowned and respected for.

Placing Platform Limited (PPL)
Structured Data Capture (SDC)
Central Services Refresh Programme (CSRP)
Delegated Authority (DA)
Data Integration (DI)

The LM TOM Blueprint, which defines the overall programme, was launched in July 2016 and recently refreshed. For further information on the Blueprint please click here:

To find out more about the LM TOM programme please click here:

Latest Content

London Makes It Possible - Telling stories that sell

Are you actively selling London Market products and services to clients? LMG is running a high energy and FREE course to help you build and deepen client relationships, by using the power of storytelling as a tool for selling. Learn more here

Report calls for action now to address skills shortage

Read Full Press Release Here

Interim LMTOM Sponsor Announced

Read Press Release here

London Market updates vision and workstreams for the next stage of development

Full Release

PPL - Q4 2018 data significantly exceed targets

The Board of PPL today released the market wide data for risks placed electronically during the last quarter of 2018. Read more here.

London Insurance Life celebrates its second anniversary

It is two years since the LMG launched the London Insurance Life (@LIL) talent attraction campaign. Read more here

Keep in Touch

Get event updates sent to your inbox